Privacy & Cookie Policy

At Overbrook, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. This Privacy & Cookie Policy outlines how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We may collect and process the following types of personal data:

  • Name, email address, phone number, and company details when you contact us or use our services.
  • Billing and payment details for processing transactions.
  • Technical data, such as IP address, browser type, and usage data, when you visit our website.
  • Any additional information provided when you communicate with us.

How We Use Your Information

We process your personal data for the following purposes:

  • To provide and manage our fire safety services.
  • To respond to enquiries and customer service requests.
  • To process payments and maintain business records.
  • To comply with legal obligations and industry regulations.
  • To improve our website and personalise user experience.

Data Sharing & Security

We do not sell or share your personal data with third parties for marketing purposes. However, we may share information with:

  • Trusted service providers who assist in delivering our services (e.g., payment processors, IT support).
  • Legal authorities if required by law.
  • Business partners where necessary for contractual obligations.
  • We implement security measures to protect your personal data from unauthorised access, loss, or misuse.

Your Data Rights

Under UK data protection laws, you have the right to:

  • Access your personal data and request a copy.
  • Correct any inaccurate or incomplete data.
  • Request deletion of your personal data, where applicable.
  • Object to certain types of data processing.
  • Withdraw consent for marketing communications.

To exercise your rights, please contact us using the details provided below. Or click here to be taken to our contact page. 

Cookie Policy

Our website uses cookies to enhance user experience and collect analytics. Cookies are small files stored on your device that help improve website functionality.

Types of Cookies We Use:

  • Essential Cookies – Required for basic website functionality.
  • Analytics Cookies – Help us analyse website traffic and performance.
  • Functional Cookies – Remember preferences and settings to enhance user experience.

You can manage cookie preferences via your browser settings. Disabling cookies may affect website functionality.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about this policy or how we handle your data, please contact us here.