Terms and Conditions

Welcome to Overbrook. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms.

Services

Overbrook provides fire safety solutions, including fire door installation, fire stopping, fire risk assessments, and compliance services. All services are subject to availability and applicable regulations.

Use of Website

You agree to use our website for lawful purposes only. You must not misuse or attempt to disrupt our site’s functionality. Information provided on this website is for general guidance and should not be considered professional advice.

Quotes & Contracts

All quotes provided by Overbrook are valid for a limited period as specified in the quote. A contract is formed once a client accepts a quote in writing or electronically. Any variations to the agreed work must be confirmed in writing.

Payment Terms

Unless otherwise agreed, invoices must be paid within the agreed terms stated in the contract. Late payments may be subject to interest charges as per the Late Payment of Commercial Debts (Interest) Act 1998.

Cancellations & Refunds

Cancellations must be made in writing. Charges may apply depending on the stage of work completed. Refunds, where applicable, will be issued in line with our cancellation policy.

Compliance & Regulations

Overbrook operates in accordance with UK fire safety regulations, including the Regulatory Reform (Fire Safety) Order 2005 and British Standards. Clients are responsible for ensuring their premises remain compliant after our services are completed.

Liability

Overbrook is not liable for damages resulting from misuse of fire safety systems or failure to maintain them. Our liability is limited to the cost of the service provided unless stated otherwise by law.

Warranties

Products and installations provided by Overbrook may include manufacturer warranties. Clients should refer to specific product warranties for details. Overbrook does not cover damage caused by third parties, improper maintenance, or misuse.

Confidentiality & Data Protection

We comply with UK GDPR and Data Protection laws. Any personal data collected is used solely for providing our services. We do not share or sell your data to third parties.

Intellectual Property

All content on our website, including text, images, and branding, is the property of Overbrook. Unauthorised use, reproduction, or distribution of our content is prohibited.

Force Majeure

Overbrook is not responsible for delays or failure to provide services due to events beyond our control, including but not limited to natural disasters, government actions, or supply chain disruptions.

Amendments to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be published on our website, and continued use of our services constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these terms, please contact us here.